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Customer Community - Email Marketing

Customer Community - Talk tou your customersWe believe a great a newsletter is not just good design. Our team of technologists has a large (very large in fact) box of web tools encompassing every piece of the interactive puzzle. Everything from your own marketing database right through to trigger based events and multistep web forms are easily handled in our extensive solution.

Our designers are some of the best in the business and a long time ago we worked out, if you let the technology guys build a solid foundation (most designers don't), then overlay it with some dazzling design (which techies can't), sprinkle in good copywriting, calls to action and visitor capture. You end up with a very, very powerful marketing tool.

So powerful we generally advise our clients to think about how to handle a threefold growth in their marketing database (& leads) in the first ninety days.

Build an email marketing database Create & Send Eye-catching Newsletters

Build an email newsletter and marketing database

Database Building - Most organisations have prospects and contacts in multiple places. Outlook Contacts, Accounts Systems, various spreadhsset etc. Customer Community consolidates all of this into a multiuser centralised database and then provides customisable "Join our mailing list" and "Tell a Friend" signup tags for your website and newsletters.
Import/Export Easily import your existing permission-based database into our proven solution. View and manage all your email lists in one easy to use web-based application available (via authentication) to everyone in your organisation.
Customisable Web Forms Set up multiple forms as needed to easily capture visitor email addresses. Create simple forms to populate the database right through to complex forms capturing products of interest and demographic data. Easily customise the look & feel of the forms to meet your unique requirements and take advantage of advanced features such as auto responders, merge fields and more.
Tell a Friend Watch your subscriber list grow as your customers and visitors forward relevant information, newsletters and articles to their friends with the "Tell a Friend" feature. Over 90% of referred subscribers make a purchasing decision in the first 30 days.
Permission Based Customer Community automatically includes an opt-in with confirmation for those who join your mailing list and a opt-out for those wishing to unsubscribe. Customer Community Email Marketing is 100% spam compliant.
Communication and Task Tracking - Assign tasks, add notes, share comments with your co-workers, all stored against the relevant contact. Remove miscommunication by an online log of all customer contacts which will improve customer service.

Read More About...
Most organisations store their customer and prospect information in a variety of sources. Often contact information is spread across multiple sources such as outlook, accounting systems and even multiple spreadsheets held by different people.
Every had that amazing idea that you just had to tell all of your customers and prospects? Most of us have but didn't realise how to tell everyone. With Customer Community's instant email publishing system you can quickly get the personalised message into all your customer and prospect mailboxes with a just a few clicks.
Typically it makes sense to have your newsletter design similar to your website. Here is an example of recent newsletters. Most of these were laid out by the client in our easy to use template editor. The newsletter template module allows for any HTML compatible look to be utilised for your newsletter
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Customer Community - Email Marketing