The login panel is usually located at the bottom of every page and it is through here that you begin to manage your website. This 'Utility Bar' contains the following icons:

	Site Map: click on this organization chart icon to get on overview of the site structure. See section on site maps in 'Website Structure' for more detail on 'Site Maps'
	Print Friendly: click on this printer icon to print the current page
	Login/Logout Padlock: click on this padlock icon to login and log out

 

  Browse to your website, locate the Login padlock icon at the bottom of the page. Click the lock icon to access the login page.

You will then be prompted to enter your email address and password to authenticate yourself against the site.

Enter your email address and the password supplied to your buy your Customer Community consultant. If you do not know or can not remember your username and password contact Customer Community Services support via http://www.customercommunity.com.au/support.

NOTE: Please keep your login details confidential. If other people need to update the site, you can create user accounts for them via the administration module. User & Group Maintenance

When Logging in as Site administrator the following will be displayed:

With these options you can:

SUCCESSFUL LOGIN

If you have successfully logged in the Login icon (padlock) will change colour to red , which means you are now logged into your website. If you clicked the icon again, the system will log you out.

Website pages look almost the same in ADMIN mode as they do when you visit how however there are now additional tools available options (normally at the very bottom of the page).

It is with these administrators tools that you manage your website content:

You can navigate around your site as you would normally to get to the page that you wish to edit.

Please see the Managing Your Website section for information on creating new pages, editing existing pages and deleting existing pages.

UNSUCCESSFUL LOGIN

If you have entered a wrong Email or Password the Login Dialog box will re-appear with a title of Wrong Email or Wrong Password. You will not be able to progress until you enter the correct details.

 

If you have forgotten your password, you can click the "Forgot Your Password?" link and enter your email address to have your password emailed to you.

 

 

The password will be sent to your email address. Please be aware that the email address you entered must be valid email address that already exist for the site user.

Please refer to User & Group section to add other users.

If you do not know or can not remember your email please contact your Website Administrator.