Customer Community - User Guide
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FEATURES

Customer Community provides the following features:
  • Use an online database to track your customers, keep notes of conversations, products bought, and other Sales and Marketing functions.
  • Classify customers into different groups for easy management.
  • Create and send Emails and Newsletters easily.
  • Create Subscribe pages to add to your website which are directly linked to, and automatically populate, your online database.
  • Track statistics for E-mails and Newsletters sent for future reference.


Browser settings for best results

To ensure best results in managing your Customer Community and that all page versions are up to date, we suggest to use the latest version of Internet Explorer and change the following settings.


1. On the top right hand side of your browser, select Tools > Internet Options.






2. On the General tab under Browsing History click on Settings.






3. This will open the Temporary Internet Files and History Settings dialog box.
4. Under Check for a newer version of stored pages click on Every time I visit the webpage.






5. Click OK (closes the embedded dialog box).






6. Click OK (closes the first dialog box).





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