A Customer Community is an interested, regular customer base with whom you maintain regular contact with via personalised email and newsletters. This community provides a one-to-one relationship enabling you to increase market share for your products and services.
Regular contact allows you to notify the Customer Community of special events and offers which are presented as ‘member only’ offerings.
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Your customers are constantly seeking information about products and services, some of which you supply; some your competitors supply. Usually the decision about where a customer will next place an order depends upon 'recency' - who was the last sales person to see them, the last shop they walked past or the last ad they saw.
Just as your sales methods keep you in regular contact with your customers in an attempt to keep your company in the forefront of their mind, your competitors' sales methods are also keeping in regular contact with your customers. How do you ensure you are always in touch and top of mind?
A customer community. |
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A unique easy-to-use web-based client database, which allows you to quickly communicate via personalised emails and newsletters with your client base. Keep clients up-to-date with event info, news flashes, newsletters and special offers. |
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A customer community allows you to build a supplier/customer relationship keeping you in the forefront of the customer's mind
Pass on special offers, events and invite others to become members. Increase your client base and revenues. |
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Customer Community is the most comprehensive product of it's type. You can be up and running fast with our database import facility. Turn your multiple customer lists into a centralised interactive database. |
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